Contact Us
Questions about a specific sweepstakes casino, a correction to flag, or feedback on how we cover the sweeps coins space — this is where to send it. Sweepstakes Casinos is an independent resource covering social and sweepstakes casinos, and reader input is a genuine part of how we keep listings current.
How to reach Sweepstakes Casinos
The most reliable way to contact us is by email. Write to us at [email protected] and include as much detail as you can — the platform name, the page you're referring to, and a short description of what prompted the message. We review every email that comes in, though as an independent site run by a small team, replies can take a few business days rather than being instant.
If your message concerns a specific operator listed on this site, it helps to note which state you're playing from, since sweepstakes casino eligibility and terms vary by state and can change without much notice.
What we can help with
- Corrections or updates to information about a listed sweepstakes casino, including welcome offers, coin structures, or eligible states.
- Feedback on your own experience with an operator we've reviewed, whether positive or negative.
- General questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins.
- Suggestions for platforms you'd like to see covered, or content you'd find useful.
- Reports of broken links, outdated offers, or anything else that looks wrong on the site.
What we can't help with
We're a comparison and review site, not an operator, so we can't access your account, process redemptions, verify your identity, or resolve billing disputes on behalf of any casino. Those requests need to go directly to the platform's own customer support team, using the contact details listed in their terms and conditions. We also can't offer legal or tax advice — if you have questions about whether a sweepstakes casino is available to you, or how prize redemptions are taxed in your state, those are best directed to a licensed professional or your state's official guidance.
We're also not able to give personal recommendations tailored to gambling habits or concerns. If you or someone you know is struggling with gaming behaviour, our Responsible Gambling page has resources worth reviewing.
Before you write in about legality or eligibility
A common question we get is whether a particular sweepstakes casino is "legal" in a reader's state. We can share what an operator's own terms say about eligible and excluded states at the time we last checked, but we can't confirm current legal status for you — availability changes as operators reassess their risk in individual states, and laws themselves are still evolving. Always check the operator's own terms and your state's current rules before signing up or making a purchase of virtual coins.
Editorial standards and how we work
Our reviews and rankings are based on publicly available information about each platform, including welcome offers, game libraries, and redemption terms as published by the operators. We do not accept payment in exchange for a better ranking, and commercial relationships with any operator do not decide how a platform is scored or positioned on this site. If you spot something that looks inaccurate or out of date, telling us about it directly is genuinely useful — it's one of the main ways our listings stay current.
For more on who runs this site and how we approach coverage, see our About Us page. Our Terms and Conditions page covers how the site itself may be used.
A note on response times
We try to acknowledge every message, but volume varies, and detailed questions about a specific operator's terms sometimes take longer to answer properly than a quick correction does. If your enquiry is time-sensitive — for example, tied to a limited promotional offer — it's worth checking the operator's own site or app directly as well, since offer terms and expiry dates sit with them, not with us.